Managed IT Services

Why Managed IT services is the way forward for SME’s

When confronted with disasters the likes of the Icelandic volcanic eruptions; or the Japanese earthquake cum tsunami, and closer to home, the devastating summer floods and cyclone in Queensland — businesses, large and small, get hurled into desperate and debilitating circumstances that even the best of on-site back -ups and recovery plans have slim hopes of salvaging.

The disruption caused can mean weeks or even months of recovery time and loss of business which many can ill-afford.

Nevertheless, despite the depths of these devastation, plausible and real solutions are actually at hand. For instance, in Japan where businesses saw their data centers and server rooms literally swept away by tidal waves, their attention is ever turning to cloud computing and other data center or managed IT service providers for data backup and other IT services.

What is Managed IT service?

Managed IT service is a form of IT outsourcing which offers delivery and management of network-based services, applications and hardware.

Outsourcing has its fair share of stigma but if you think about it, it is all but a natural evolution of what is in our DNA.

How so?

Quite simply — only the geniuses among us can be our own expert doctor, lawyer, accountant, computer engineer all rolled into one. Specialization arises because human beings are gifted with qualities that enables individuals to do certain jobs way better than others. Similarly, to improve their competitive edge, businesses have to capitalize on proven strategies and innovative tactics while farming out some of their specialty jobs to those who can execute them more optimally.

Where IT is concerned, most companies can ill-afford to play catch-up with rapid technological advances but  can always do with a faster IT network that boosts the communication ways and means with its team players, customers and vendors.

Thanks to advancements in — virtual technology, distributed computing and Internet access; as well as a weak global economy, the playing field has leveled out for small to medium-sized companies. No longer is the marketplace and resources the forte of those with deep pockets, size is no longer an impediment. Its more a matter of if your entity has the foresight to choose to engage with the modern tools of the trade.

What to look for in a Managed IT service provider?

When looking to partner with the right provider to entrust your IT needs to – whether its for your hardware, infrastructure, communication, disaster recovery and other IT needs, it has to go beyond the vendor that offers the lowest price. It is even more important that they provide the following intrinsic and extrinsic values:

• to fully understand your business needs and direction
• to provide consultancy and customer service by a skilled pool of IT professionals
• to be able to meet both immediate and projected needs of the company
• to be in partnership with world-renowned IT market leaders
• to have a long-standing meritorious track of proven successes

Companies like Knowledge Plus IT work with the cream of the crop in the managed IT services space.  Together with a high caliber support team, their philosophy is to make significant IT strides with you and your business with quality deliverables and results that are hard to beat. They are the kind of managed IT service provider who has your best IT ROI interests at heart.